Policies
Spa Etiquette
Before your visit
- Arrive early: Arriving 10 minutes early is sufficient and prepare to complete the Client Intake form. This form is to be completed before each session.
- Skip heavy meals & alcohol: Avoid these beforehand for maximum comfort.
- Shower: Cleanliness is key, especially before facility use like saunas.
- Leave perfume at home: Strong scents can bother others and interfere with aromatherapy.
- Disclose health issues: Inform the spa and therapist about any conditions or allergies.
During your visit
- Silence your phone: Turn it off or put it on silent and keep it out of sight.
- Keep voices low: Speak softly in common areas to maintain tranquility.
- Communicate with your therapist: Tell them about pressure, problem areas, or anything that makes you uncomfortable.
- Drape appropriately: Only undress as much as you're comfortable with; therapists will keep you covered.
- Respect privacy: Be mindful of personal space in relaxation rooms, steam rooms, etc.
- Stay hydrated: Drink water or herbal tea.
After your treatment
- Tip: 15-20% is standard for good service, but check the spa's policy first.
- Be prompt: Vacate the treatment room respectfully so the next client can use it.
Provide feedback: Let the staff know about your experience.
Waxing Service Preparation & Aftercare
Before Waxing (Prep)
- Cleanse: Shower with a gentle cleanser to remove oils, dirt, and makeup from the skin, but avoid very hot water.
- Exfoliate: Gently exfoliate 24 hours before to remove dead skin, but don't overdo it.
- Trim Hair: Ensure hair is about 1/4 to 1/2 inch long for best results.
- Hydrate: A warm shower beforehand helps hydrate skin and hair, making removal easier.
- Avoid Irritants: Skip heavy lotions, oils, or perfumes on the area.
After Waxing (Aftercare)
- Soothe: Apply soothing aloe or post-wax oil to calm skin and remove wax residue.
- Avoid Heat & Sweat (24-48 hrs): No hot baths, saunas, steam rooms, or intense workouts to prevent irritation.
- Protect from Sun: Keep waxed areas out of direct sunlight or tanning beds for 24-48 hours.
- Wear Loose Clothing: Opt for loose, breathable fabrics to reduce friction.
- Hands Off: Avoid touching, scratching, or picking at the area to prevent bacteria.
- Skip Harsh Products (24 hrs): No heavy lotions, perfumes, or scented products on the freshly waxed skin.
- Wait to Exfoliate: Don't exfoliate again for a few days; then, exfoliate gently 2-3 times a week to prevent ingrowns.
- Moisturize: Keep skin hydrated with a light, oil-free moisturizer daily after the initial healing period.
- No Shaving: Resist the urge to shave between waxes to maintain results.
48-Hour Rule
The 48-Hour Rule: For the first 24-48 hours, keep the skin clean, dry, and free from friction, heat, sweat, and harsh products to allow the skin to recover.
Cancellation Policy
As a small, heart-centered practice, last-minute cancellations have a real impact.
Please provide at least 24 hours’ notice if you need to reschedule.
Cancellations made within 24 hours of your appointment will result in a 100% charge of the service cost.
🙏 Thank you for valuing this sacred time dedicated to your continued healing.
Payment Options:
💳 Forms of Accepted Payment
Debit/Credit, HSA/FSA, Cash, Check, Venmo
💼 A Travel fee (starting at $50.00) applies for in-home massage sessions. (For exact pricing per location and availability, call to inquire).